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Full Time; $15.30 per hour

JOB SUMMARY:  

The Administrative Assistant provides intake, administrative, and program support to all departments.

RESPONSIBILITIES/DUTIES:

• Act as the initial representative of Supportive Housing Coalition, embodying SHC values of home, integrity, impact, empowerment, and belonging
• Provide front desk coverage, welcoming visitors and callers in a friendly, warm manner
• Answer phone and respond to messages. Transfer calls/messages to appropriate staff
• Answer general inquiries, provide information about SHC services, and refer to partner agencies as appropriate
• Receive, date stamp, and distribute documents brought in/distribute to
• Open all mail; date stamp and distribute to staff
• Liaison with office equipment, building maintenance, and IT service provider
• Order general office supplies monthly; maintain fully stocked supply room.
• Order supplies requested by management team, as needed
• Maintain postage machine; order ink cartridges and postage as needed
• Maintain master key box
• General office duties, copying, faxing, filing, meeting scheduling
• Provide administrative support to all SHC departments, as needed
• Other duties as assigned

EDUCATION/EXPERIENCE:

• Associates or Bachelor’s degree in human services, social work, or related field OR comparable professional and educational experience
• Minimum of two years’ experience working in housing, homeless services, or social services
• People with lived experience of homelessness and/or mental health recovery are encouraged to apply

SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, LICENSES, CERTIFICATIONS, ETC:

• Excellent interpersonal skills; demonstrated experience in successfully working with diverse
• populations, especially those who have experienced homelessness, individuals, living with behavioral health diagnoses and co-occurring substance use disorders
• Understanding of trauma-informed care, motivational interviewing, harm reduction, and Housing First
• Ability to multi-task, prioritize duties, handle a high volume of work, and to meet weekly and monthly goals/expectations
• Ability to work independently, within a team environment, and exercise mature judgment
• Excellent customer service
• Excellent organizational skills with accuracy and attention to detail
• Proficiency in Microsoft Word, Excel, Outlook, Internet and Database management
• Ability to drive – valid driver’s license and insurance required
• Bilingual preferred

Send cover letter, resume, and completed SHC Employment Application to hr@shcnm.org

SHC Employment Application can be found at www.shcnm.org/job-openings/;

SHC-NM is an EEO employer