Job Openings

SHCNM is currently hiring for four positions:

1) Resource Procurement Coordinator

2) Director of Asset Management

3) Administrative Manager

4) Controller

 

Please see the job descriptions below. If you are interested in applying please send a copy of your Resume and a cover letter to info@shcnm.org.

 

Job Title:                                           Resource Procurement Coordinator

FLSA:                                                 Full-Time/Non-exempt

Department:                                     Community Development

Reports To:                                       Chief Programs Officer

Revision Date:                                  March 2024

Pay Rate:                                          Starts at $19.00 per hour

SUMMARY: The Resource Procurement Coordinator is responsible for supporting the resource development, marketing, and communications efforts of Supportive Housing Coalition of New Mexico (SHCNM). Resource development tasks include maintenance of in-kind/gifts program, event management, annual giving, and grants management. Marketing/Communication tasks include publications, newsletters, website, social media, and internal correspondence/ staff announcements/signage, etc. as needed. This is an hourly, full-time position, and is eligible for benefits. Flexible work scheduling and/or telecommute available with President/CEO approval after 30 days.

ESSENTIAL DUTIES AND RESPONSIBILTIES

 

Grants, Contracts, and Fundraising

• Under the direction of the department leadership and in coordination with the Executive team, support and manage the organization’s fundraising strategy, while assisting with the identification and cultivation of prospective donors and stewardship of existing donors
• Coordinate and manage grant efforts including grant research, write grant applications; assist with government contracts, as needed
• Coordinate and manage donor database including donor acknowledgement
• Update and maintain database/s; ensure accurate data entry and timely acknowledgement of in-kind/gifts, grant matrices, NOFA’s and RFQ’s/RFP’s; create reports as required
• Assist with the planning and execution of fundraising events including soliciting sponsors, creating materials, coordinating venues, managing ticket sales, soliciting raffle/silent auction items, creating guest lists, managing check-in/registration, and follow up with sponsors and donors
• Assist the Executive team in organizing information and producing reports
• Other duties as negotiated

Marketing and Communications

• Provide general support to the Executive team with agency-centric communicative needs
• Assist with the organization’s communication and media strategy including a quarterly newsletter, website content, social media, and direct mail and email campaigns
• Communicate with funders/ partners/ donors in person, on the phone, and by email
• Assist with the writing and editing of documents, materials, acknowledgements, brochures, and other written and digital materials as needed including story, photo, and video content

Administrative Support

• Assist with office coverage as needed; welcome visitors and callers in a friendly, warm manner
• Answer general inquiries, provide information about SHCNM services, transfer calls/messages to appropriate staff, and refer to partner agencies, as needed

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written and oral communication skills
• Excellent computer skills, including ability to use Microsoft Office products and experience and/or aptitude for database management
• Strong organizational skills and attention to detail
• Ability to function both as a team member and a team leader
• Knowledge of Housing First and Trauma Informed Care preferred

EDUCATION AND/OR EXPERIENCE

• BA/BS from an accredited college or university or four years of equivalent skills and experience
• Minimum 2 years’ experience in developing and implementing fundraising efforts, including annual campaigns, grant writing, grant management, and special events
• Experience with social media
• Experience with professional writing
• Experience working in a social service, non-profit, or housing organization preferred

EMPLOYMENT SCREENING AND COMPLIANCE

• Individual may be required to complete medical examination and background check
• Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and clients/customers
• Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

WORK ENVIRONMENT

• Most essential duties are performed in an office environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; need to have effective manual dexterity to operate various business equipment
• Work is normally performed in an area permitting partial-to-total privacy

• May occasionally require lifting of various materials and equipment to a maximum of 15 pounds

The work may require travel to other locations throughout the city, state, and country

 

                                                                                                                                                                                                                                    

Job Title:                                          Director of Asset Management

FLSA:                                                 Full-Time/Exempt

Department:                                     Asset Management

Reports To:                                       Chief Administrative Officer (CAO)

Revision Date:                                  March 2024

Salary:                                               Starting at $50,000.00/Annually

SUMMARY: The Director of Asset Management supervises all property management staff and functions to ensure the operational and financial health of apartment properties owned by the Supportive Housing Coalition of New Mexico (SHCNM). The Director is responsible for the daily management of two SHCNM properties: (1) Sunport Plaza Apartments, 80-units of affordable housing; and (2) Redlands Apartments, a 17-unit, HUD 811 property. This position also supports the CAO with overseeing the operations of SHCNM’s properties to maximize occupancy, ensure regulatory requirements are met, increase operational efficiency and profitability, and ensure compliance with property management policies/procedures and funding requirements (HUD, LIHTC, etc.). The Director supports SHCNM’s efforts in cultivating, managing and maintaining relationships with community partners.

 

ESSENTIAL DUTIES AND RESPONSIBILTIES

 

ASSET MANAGEMENT (75%)

·         Ensure that properties are managed according to Fair Housing and Equal Opportunity (FHEO), NM Human Rights Act, the “Uniform Owner-Resident Relations Act” and other applicable laws

·         Implement effective operations for leasing, renewal/recertification, and evictions; mediate and resolve disputes when possible; attend court proceedings

·         Collect, process, and monitor resident payments; ensure accurate and timely deposits, subsidy payments, and rent rosters

·         Monitor and coordinate resident repairs with Director of Maintenance; solicit bids, request funding, manage vendors/consultants, and submit invoices to Finance

·         Investigate resident grievances and complaints; submit determination and implement any corrective action in timely manner

·         Support internal/external Housing Quality Standards (HQS) and HQS inspections

·         Maximize utilization of property management software/ applicable data systems, etc.

·         Promote a Trauma-Informed living environment for residents

·         Develop and maintain systems and procedures for program operations and scope of work

·         Regularly conduct site visits at properties outside Albuquerque area

 

SUPERVISION & LEADERSHIP SUPPORT (25%)

·         Assist with the hiring, training, and supervision of property management/support staff

·         Arrange for additional training to property managers and others, giving special attention to supports for persons dealing with disabling diagnoses and/or co-occurring disorders

·         Promote a trauma-informed working environment

·         Develop goals and outcomes; track, monitor, and analyze data for continuous program improvement; generate monthly, quarterly, annual, ad-hoc, internal/external reports

·         Assist with the development and management of the annual operating budget for SHCNM

·         Assist CAO, and support staff, with the coordination of internal/external audits, program monitoring, and enforcing contract compliance/ quality assurance

·         Assist Executive Team with affordable housing development planning and implementation

·         Other duties as negotiated

 

KNOWLEDGE, SKILLS, AND ABILITIES

·         Excellent written and verbal communications skills

·         Strong computer skills with proficiency in Word, Excel and OneSite

·         Ability to make and maintain positive working relationships

·         Excellent decision-making skills

·         Ability to prioritize duties and organize workflow to meet deadlines

·         Attention to detail and a high level of work accuracy

·         Ability to maintain positive working relationships

 

EDUCATION AND/OR EXPERIENCE

·         BA/BS from an accredited college or university or commensurate demonstrated skills and experience

·         Minimum of two years’ supervisory experience

·         Minimum of five years’ housing administration, property management and asset management, or equivalent experience

·         Experience with federally subsidized properties such as HUD or LIHTC properties required

·         Demonstrable experience working with people living with disabilities or experiencing homelessness, co-occurring -or behavioral health -or mental health diagnoses

 

EMPLOYMENT SCREENING AND COMPLIANCE

Individual may be required to complete medical examination and background check
Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and clients/customers
Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

WORK ENVIRONMENT

·         Most essential duties are performed in an office environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; need to have effective manual dexterity to operate various business equipment

·         May occasionally require lifting of various materials and equipment to a maximum of 40 pounds

·         Work is normally performed in an area permitting partial-to-total privacy

·         The work may require travel to other locations throughout the city, state, and country

 

                                                                                                                                                                                                                                 

Job Title:                                          Administrative Manager

FLSA:                                                 Full-Time/Exempt

Department:                                     Administration

Reports To:                                       President/CEO

Revision Date:                                  March 2024

Salary:                                              Starting at $40,000.00/Annually

SUMMARY: Under the direction of the President/ CEO, the Administrative Manager will be responsible for the oversight and supervision of SHCNM’s overall administrative operations including human resources, information technology (IT), and direct support to the Chief Executive team and the Board of Directors. The position will directly supervise SHCNM’s host-site program for trainees, interns, and/or volunteers. This is a salaried, full-time position, and is eligible for benefits. Flexible work scheduling and/or telecommute available with Supervisor’s approval after 30-days.

 

ESSENTIAL DUTIES AND RESPONSIBILTIES

 

Operations and Administrative Support

·         Oversee and monitor transactions that pertain to office flow, materials, and consumable supplies

·         Manage and oversee trainee, intern, and/or volunteer placements at SHCNM

·         Provide support to staff with SHCNM inquiries, partners in navigating customer/client services – including but not limited to landlords and property partners

·         Support staff with funder reporting, monitoring and audits; managing contract terms, due dates, and account/s payable to third party vendors

·         Support the Compliance Team with managing the SHCNM Administrative Calendar, contractual requirements, data collection, and internal communications

·         Support staff with external communication (partners, funders, and affiliates) including SHCNM’s online content/social media, public speaking, and/or program materials

·         Collaborate with the Chief Executive team and the Board of Directors to develop, update and implement SHCNM’s policies, practices and procedures

·         Support the Board of Directors with standard operations including meeting/event planning, agendas/meeting minutes, Board reports/Board packets, recruiting and initiatives

·         Other duties as negotiated

Human Resources

·         Develop and support SHCNM’s human resources and administration, enhancing professional development, compensation and benefits, performance evaluation, training, and recruiting

·         Ensure that personnel processes are consistent and streamlined

·         Provide comprehensive training that educates employees about staff tools, policies, and procedures

·         Work closely and transparently with all supervisors and staff members, as needed, to maintain smooth operations and strategically move the organization towards the most effective and efficient method of delivering the mission, vision and values of the organization

Information Technology

·         Serve as liaison between staff and third-party IT vendor, supporting all supervisors/ staff with any IT urgent needs, troubleshooting, and/or coordination of service call/repairs, etc. across all sites

·         Support Chief Executive team with cost trimming and contracts that support current IT needs and organizational growth

·         Identify new IT funding and/or resources for equipment, software, hardware, and training/s

·         Coordinate with supervisors and staff to ensure IT needs are met for new hires, on boarding, new employee orientation, and any internal/external trainings

 

KNOWLEDGE, SKILLS, AND ABILITIES

·         Excellent written and oral communications skills

·         Strong organizational skills, attention to detail, and ability to function both as a team member and a team leader

·         Ability to make and maintain positive working relationships

·         Excellent decision-making skills

·         Ability to organize work flow to meet deadlines

·         Knowledge of human relations/personnel management

·         Knowledge of basic IT operations and functions

·         Experience working with non-profit Boards, and Committees, Board reporting, Board functions

·         Experience with Housing First, and Trauma Informed Care Service models

·         Experience working with community partners/ affiliates including landlords and property partners

·         Strong computer skills with proficiency in Word, Excel and data entry/software

 

EDUCATION AND/OR EXPERIENCE

·         Bachelor’s Degree in related field or four years of equivalent skills and experience

·         Minimum of two years’ supervisory experience

·         Experience with government contracts, grants, non-profits, and 501-c-3 entities

·         Ability to uphold best practice and principles in human resources and personnel management

·         Technology savvy with experience managing basic IT needs while collaborating with an IT vendor

·         Excellent communication skills and relationship building skills with the ability to prioritize, negotiate, and work with a variety of internal and external stakeholders

 

EMPLOYMENT SCREENING AND COMPLIANCE

Individual may be required to complete medical examination and background check
Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and clients/customers
Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

WORK ENVIRONMENT

Most essential duties are performed in an office environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; requires sitting the majority of time, with walking and standing performed about one-quarter of the time; need to have effective manual dexterity to operate various business equipment
Work is normally performed in an area permitting partial-to-total privacy

 

                                                                                                                                                                                                                                    

Job Title:                                           Controller

FLSA:                                                 Full-Time/Exempt

Department:                                     Finance

Reports To:                                       Chief Administrative Officer

Revision Date:                                  March 2024

Salary:                                               Starting at $65,000.00/Annually

SUMMARY: Under the direction of the Chief Administrative Officer (CAO), the Controller will plan, manage, and oversee all accounting functions to ensure the financial health of Supportive Housing Coalition of New Mexico (SHCNM) and affiliates. The Controller responsibilities include: performing advanced accounting functions (funder billings, post subsidiary ledger activity, bank statement reconciliations, account analysis, and account reconciliations); assisting the CAO with data entry review (accounts payable, deposits, and other financial data) and other review functions as assigned; works closely with CAO and Finance team in preparing monthly financial analysis and financial reporting to support management and the Board of Directors. The Controller will ensure support and completion of an annual audit by an external accounting firm. This is a salaried, full-time position, and is eligible for benefits. Flexible work scheduling and/or telecommute available with President/CEO approval after 30 days.

 

ESSENTIAL DUTIES AND RESPONSIBILTIES

• Funder Billing – provide final review for city, state, federal and private funder invoices based on each specific contract requirement; enter billing data appropriately into general ledger system; reconcile general ledger activity to funder invoices; obtain necessary review for each invoice prior to submission; appropriately file all invoices and supporting documentation
• Post Subsidiary Ledger Activity - prepare journal entries to record subsidiary ledger activity obtained from property management system and voucher management system month end reports; obtain appropriate review for all journal entries; appropriately file all subsidiary ledger entries and supporting documentation
• Bank Statement Reconciliations – review final bank statement reconciliations for SHCNM and affiliates; identify and resolve all reconciling items by creating or correcting journal entries; obtain appropriate review for all reconciliations; appropriately file all reconciliations and supporting documentation
• Account Analysis - analyze income and expense accounts on a schedule set by the CAO for SHCNM and affiliates; identify and resolve all incorrectly coded transactions by creating or correcting journal entries; obtain appropriate review for all analyses; appropriately file all account analysis documentation
• Account and Grant Reconciliations - reconcile balance sheet accounts on a schedule set by the CAO for SHCNM and affiliates; identify and resolve all incorrectly coded transactions by creating or correcting journal entries; obtain appropriate review for all reconciliations; appropriately file all balance sheet account reconciliation documentation
• Payroll – manage the payroll function to ensure accurate and timely payroll transactions
• Budgets - manage the annual operating budget and budget process for SHCNM and affiliates
• Audits -prepare financial records for independent financial audits for SHCNM and affiliates; coordinate and lead the annual audit process, liaise with external auditors and assess any changes as necessary
• Policies - develop, update and implement business policies, accounting practices and procedures
• Prepare financial analysis and reporting at the request of the CAO
• Prepare monthly financial statement for each SCHNM entity for management and the Board of Directors
• Other duties as negotiated

 

KNOWLEDGE, SKILLS, AND ABILITIES

• In-depth knowledge of generally accepted accounting principles (GAAP)
• Excellent written and oral communications skills
• Excellent typing skills and 10-key by touch
• Strong computer skills with proficiency in Word, Excel, Teams and Outlook
• Proficiency with Micro Information Products (MIP) fund accounting software
• Ability to organize work flow to meet deadlines
• Ability to make and maintain positive working relationships

 

EDUCATION AND/OR EXPERIENCE

• Minimum of five years’ accounting experience required
• Experience with MIP accounting software required
• Experience with fund accounting in a nonprofit environment required
• Experience in preparing financial statements required
• Bachelor’s Degree in Accounting or Finance preferred
• Experience working with multiple affiliates preferred

 

EMPLOYMENT SCREENING AND COMPLIANCE

• Individual may be required to complete medical examination and background check
• Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and clients/customers
• Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

 

WORK ENVIRONMENT

• Most essential duties are performed in an office environment or remote office work environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; need to have effective manual dexterity to operate various business equipment
• May occasionally require lifting of various materials and equipment to a maximum of 25 pounds
• Work is normally performed in an area permitting partial-to-total privacy

 

 

Identity and Experience Matters

SHCNM’s mission is to end homelessness by providing affordable, permanent, and supportive housing to individuals and families in New Mexico. We see direct parallels between providing trauma-informed care to our participants, and the environment we create for our staff. Diversity, equity, inclusion, and accessibility (DEIA) are more than just boxes to check, or data to collect, we believe DEIA is essential to the quality of our work and to a healthy and safe work environment. We value equity and inclusion across race, color, sex, national origin, sexual orientation, age, religion, disability, gender identity, and lived experience. (U.S. Equal Employment Opportunity Commission; The New Mexico Human Rights Act).