Job Openings

SHCNM is currently hiring for two positions:

1) Resource Procurement Coordinator

2) Linkages Manager

 

Why work at SHCNM?  We strive to create a work environment that is person-centered, supportive, and psychologically safe for all employees.

Benefits available to eligible employees:

  • Health and Dental Insurance: SHCNM pays 80% of a full-time employee’s health, dental, and vision insurance expense available after satisfactory completion of a standard 30-day introductory period. Additional family members may be added at your expense. Forms must be submitted within the first week of employment.
  • Retirement: SHCNM offers a retirement match at 3% of the employee’s gross annual salary through a Simple IRA. The employee contribution amount and type of plan are flexible and chosen by the employee.
  • Paid Time Off: SHCNM offers paid time off for 13 holidays per year and one floating holiday. In addition, employees receive 18 days paid time off per year, which includes annual leave and sick time. After two full years of employment, employees receive 24 days paid time off per year. After five full years of employment, employees receive 30 days paid time off per year. Paid Time Off benefit begins to accrue from the time of employment and is available to use after 30 days of employment.
  • Mileage Reimbursement: All business-related mileage is reimbursed at the standard IRS rate and is subject to change at the discretion of the Compliance Team.
  • Training and Conferences: The agency values and encourages professional development and has a budget for these type expenses.
  • Telecommute and flexible scheduling: Allowed after 30 days of employment upon supervisor approval.

Please see the job descriptions below. If you are interested in applying please send a copy of your Resume and a cover letter to info@shcnm.org.

 

Job Title:                                           Resource Procurement Coordinator

FLSA:                                                 Full-Time/Non-exempt

Department:                                     Community Development

Reports To:                                       Chief Programs Officer

Revision Date:                                  March 2024

Pay Rate:                                          Starts at $19.00 per hour

SUMMARY: The Resource Procurement Coordinator is responsible for supporting the resource development, marketing, and communications efforts of Supportive Housing Coalition of New Mexico (SHCNM). Resource development tasks include maintenance of in-kind/gifts program, event management, annual giving, and grants management. Marketing/Communication tasks include publications, newsletters, website, social media, and internal correspondence/ staff announcements/signage, etc. as needed. This is an hourly, full-time position, and is eligible for benefits. Flexible work scheduling and/or telecommute available with President/CEO approval after 30 days.

ESSENTIAL DUTIES AND RESPONSIBILTIES

 

Grants, Contracts, and Fundraising

  • Under the direction of the department leadership and in coordination with the Executive team, support and manage the organization’s fundraising strategy, while assisting with the identification and cultivation of prospective donors and stewardship of existing donors
  • Coordinate and manage grant efforts including grant research, write grant applications; assist with government contracts, as needed
  • Coordinate and manage donor database including donor acknowledgement
  • Update and maintain database/s; ensure accurate data entry and timely acknowledgement of in-kind/gifts, grant matrices, NOFA’s and RFQ’s/RFP’s; create reports as required
  • Assist with the planning and execution of fundraising events including soliciting sponsors, creating materials, coordinating venues, managing ticket sales, soliciting raffle/silent auction items, creating guest lists, managing check-in/registration, and follow up with sponsors and donors
  • Assist the Executive team in organizing information and producing reports
  • Other duties as negotiated

Marketing and Communications

  • Provide general support to the Executive team with agency-centric communicative needs
  • Assist with the organization’s communication and media strategy including a quarterly newsletter, website content, social media, and direct mail and email campaigns
  • Communicate with funders/ partners/ donors in person, on the phone, and by email
  • Assist with the writing and editing of documents, materials, acknowledgements, brochures, and other written and digital materials as needed including story, photo, and video content

Administrative Support

  • Assist with office coverage as needed; welcome visitors and callers in a friendly, warm manner
  • Answer general inquiries, provide information about SHCNM services, transfer calls/messages to appropriate staff, and refer to partner agencies, as needed

KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent written and oral communication skills
  • Excellent computer skills, including ability to use Microsoft Office products and experience and/or aptitude for database management
  • Strong organizational skills and attention to detail
  • Ability to function both as a team member and a team leader
  • Knowledge of Housing First and Trauma Informed Care preferred

EDUCATION AND/OR EXPERIENCE

  • BA/BS from an accredited college or university or four years of equivalent skills and experience
  • Minimum 2 years’ experience in developing and implementing fundraising efforts, including annual campaigns, grant writing, grant management, and special events
  • Experience with social media
  • Experience with professional writing
  • Experience working in a social service, non-profit, or housing organization preferred

EMPLOYMENT SCREENING AND COMPLIANCE

  • Individual may be required to complete medical examination and background check
  • Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and clients/customers
  • Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

WORK ENVIRONMENT

  • Most essential duties are performed in an office environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; need to have effective manual dexterity to operate various business equipment
  • Work is normally performed in an area permitting partial-to-total privacy
  • May occasionally require lifting of various materials and equipment to a maximum of 15 pounds

The work may require travel to other locations throughout the city, state, and country

 

 

                                                                                                                                                                                                                                    

Job Title:                                             Linkages Manager

FLSA:                                                   Full-Time/ Exempt

Department:                                      Community Housing

Reports To:                                        Chief Programs Officer

Revision Date:                                   April 2024

Pay Rate:                                           Starts at $40,000 per year

SUMMARY: Under the guidance of the Chief Programs Officer, the Linkages Manager is responsible for managing a tenant-based supportive housing program for eligible adults and their families diagnosed with a severe mental illness and co-occurring disorders within Albuquerque City Limits. This position provides person-centered, trauma-informed, housing services for program participants. This position coordinates a range of housing services which may include application and eligibility, conducting HQS (Housing Quality Standards) and/or NSPIRE (National Standards for the Physical Inspection of Real Estate) inspections, handling the issuance of rental assistance vouchers, managing relationships and processes with landlords/property managers, and invoicing program expenses. This is a salaried, full-time supervisory position with one part-time direct report, and is eligible for benefits. Flexible work scheduling and/or telecommute available with Supervisor’s approval after 30-days.

 

ESSENTIAL DUTIES AND RESPONSIBILTIES - Service and Program Oversight

  • Handle all applicable activities related to housing including: processing of program applications, enrollment briefings, support with housing search and application assistance, HQS and/or NSPIRE inspections, lease signing and move-in procedures, recertification process, and calculations
  • Enter, monitor and quality-check all SHCNM, MFA, and HMIS data, complete file notes in a timely manner, and maintain timely/complete documentation as required by SHCNM’s policies and funder regulations
  • Adhere to all confidentiality and protected information regulations
  • Maintain positive relationships with key partners, such as landlords and property managers, the Supportive Services agency making program referrals, and other service agencies
  • Work with landlords/property managers and participants to understand rights and responsibilities, to address barriers and create collaborative plans to promote housing retention
  • Assist participants with rent payments and portions
  • Submit monthly status reports to supervisor regarding participant data reporting, participant progress, as well as housing program issues and successes
  • Support with preparing and submitting invoicing to program funder
  • Other duties as negotiated

 

ESSENTIAL DUTIES AND RESPONSIBILTIES - Supportive Services

  • Work closely with the  local Supportive Services provider to ensure that appropriate documentation is supplied on their end for any participants entering the program
  • Help participants access their Supportive Services provider to obtain appropriate services including case management, mainstream benefits, counseling, life skills, vocational services, home healthcare, and other services as needed
  • Promote supportive workshops and community activities for participants
  • Assist participants in understanding their rights and responsibilities under their lease; work with landlords/property managers to address various issues per program requirements
  • Other duties as negotiated

 

ESSENTIAL DUTIES AND RESPONSIBILTIES - Supervision & Leadership Support

  • Assist with the hiring, training, and supervision of property management/support staff
  • Arrange for additional training to property managers and others, giving special attention to supports for persons dealing with disabling diagnoses and/or co-occurring disorders
  • Promote a trauma-informed working environment
  • Develop goals and outcomes; track, monitor, and analyze data for continuous program improvement; generate monthly, quarterly, annual, ad-hoc, internal/external reports
  • Assist with the development and management of the annual operating budget for SHCNM
  • Assist executive team, and support staff, with the coordination of internal/external audits, program monitoring, and enforcing contract compliance/ quality assurance
  • Assist Executive Team with affordable housing development planning and implementation
  • Other duties as negotiated

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent interpersonal skills; demonstrated experience in successfully working with diverse populations, especially those who have experienced homelessness
  • Knowledge of NM Housing Laws and understanding of trauma-informed care, motivational interviewing, harm reduction, critical time intervention and Housing First principles
  • Ability to organize work flow to meet deadlines
  • Experience working with community partners/affiliates including land lords and property partners
  • Ability to work independently and remotely, within a team environment, and exercise mature judgment
  • Proficiency in Microsoft Word, Excel, Outlook
  • Ability to drive - valid driver’s license and insurance required
  • Bilingual preferred

  

EDUCATION AND/OR EXPERIENCE

  • Bachelor’s degree in human services, social work, or related field OR comparable professional and educational experience
  • Minimum of three (3) years’ experience working in housing, homeless services, or social services
  • Minimum of two (2) years’ supervisory experience preferred
  • People with lived experience of homelessness and/or mental health recovery are encouraged to apply

 

EMPLOYMENT SCREENING AND COMPLIANCE

  • Individual may be required to complete a background check
  • Employee must comply with all operational policies, especially those involving the safety of fellow workers, volunteers, and participants
  • Employee must maintain a current and valid driver’s license to perform work duties if position requires activities that require travel by motor vehicle, whether personal or a company car

 

 

WORK ENVIRONMENT

  • Most essential duties are performed in an office environment with exposure to a variety of business equipment and other pertinent materials normally found in this type of work setting; need to have effective manual dexterity to operate various business equipment
  • May occasionally require lifting of various materials and equipment to a maximum of 40 pounds
  • Work is normally performed in an area permitting partial-to-total privacy
  • The work may require travel to other locations throughout the city, state, and country

                                                                                                                                                                                                                                    

 

Identity and Experience Matters

SHCNM’s mission is to end homelessness by providing affordable, permanent, and supportive housing to individuals and families in New Mexico. We see direct parallels between providing trauma-informed care to our participants, and the environment we create for our staff. Diversity, equity, inclusion, and accessibility (DEIA) are more than just boxes to check, or data to collect, we believe DEIA is essential to the quality of our work and to a healthy and safe work environment. We value equity and inclusion across race, color, sex, national origin, sexual orientation, age, religion, disability, gender identity, and lived experience. (U.S. Equal Employment Opportunity Commission; The New Mexico Human Rights Act).

"This apartment has brought so much joy and love and memories and care and comfort and safety. The list goes on. I don’t know what I would do without this program, I’ve been able to connect with my children and nieces and nephews in a way that I would never if I was in the position that I was in before. I mean, this has open so many doors and opportunities and joy and happiness I cant really thank you all enough from the bottom of our heart.”

-Program Participant