Community Resources

Resource Tools

Albuquerque Coordinated Resource Guide | Visit Website

Online guide for community resources and supports for housing, food, healthcare, employment, etc. The information is updated regularly and can be accessed online or on a cell phone.

Info Helpline
Please dial 2-1-1 for more information on community resources and referrals for basic needs, mental health resources, shelter, foodbanks, and housing & utility support.

Abuse Reporting Hotlines

CYFD’s Statewide Central Intake- 1-855-333-SAFE (#7233)
If you suspect a child is being abused or neglected please call CYFD’s Statewide Central Intake Line. For more information on reporting please visit

Adult Protective Services Statewide Intake: 1-505-476-4912
If you suspect an adult is being abused, neglected, or exploited please call Adult Protective Services’ Statewide Intake Line. For more information visit their website.

Crisis Support

New Mexico Crisis and Access Line
1-855-NMCRISIS (662-7474) | Website
Mental and behavioral health staff are available 24 hours/7 days a week to provide support to individuals experiencing emotional crises, mental health concerns, and/or substance use concerns.

505-277-3013, 866-HELP-1-NM, or 800-273-TALK | Website
Agora provides compassionate, non judgmental help for anyone in need of emotional support. Anyone is welcome to use our service, and you do not need to be "in crisis" to call or chat with Agora Support.

National Suicide Prevention Lifeline
800-273-8255 or Crisis Text Line: Text START to 741-741
The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24/7. The Crisis Text Line is free, 24/7 support for those in crisis. Text from anywhere in the USA to text with a trained Crisis Counselor

Domestic or Sexual Violence

Albuquerque Family Advocacy Center
505-243-2333 | Website
Provides individuals who have experienced domestic violence, child abuse, sexual assault and their families with a safe setting to assist in addressing and overcoming the trauma of their experience

Rape Crisis Center of New Mexico
505-266-77112 | Website
Provides emotional support, counseling, and advocacy to survivors of sexual assault and abuse. The rape crisis hotline is available for confidential support 24/7 at 505-266-7711

Albuquerque SANE Collaborative
505-884-SANE (7263) | Website
Confidential services provided for emotional and medical needs of individuals who have experienced sexual assault and domestic violence. Services are free and available 24/7

Food Assistance

Food Assistance Line
505-349-5340 or 575-523-4390
Please call the food assistance line to get information on food assistance near you.

Online Food Finder Tool
Visit Website
Please use the interactive map to find food assistance near you as well information on ongoing food distributions provided by Road Runner Foodbank.

505-842-6492 | Website
Individuals can obtain a food boxes from the Storehouse once a month as well as pet food for their pets. Please visit their website for qualifications and hours of operations.

Health & Social Service Centers
Individuals can obtain food boxes through the City’s Emergency Food Assistance Program. Please call your nearest Health & Social Service Center for information on how to receive a food box:

  • Alamosa Health & Social Service Center - (505) 836-8800
  • Los Griegos Health & Social Service Center - (505) 761-4050
  • John Marshall Health & Social Service Center - (505) 848-1345
  • East Central Health & Social Service Center - (505) 767-5700

Legal Support

New Mexico Legal Aid
505-243-7871 | Website
Provides free legal services to low-income New Mexicans for non-criminal matters. Services range from education, advise, to full legal representation for legal problems that affect basic needs such as housing, income, medical care and family safety.

New Mexico Renters Guide
Curious about your rights and responsibilities as a tenant? View the NM Renters Guide published by the NM Legal Aid.

LGBTQ+ Resources

Transgender Resource Center
505-200-9086 | Website
Provides advocacy, education, and support to transgender, gender nonconforming, nonbinary, and gender variant persons and their families.

The Trevor Project
Hotline 1-866-488-7386 | Website
Provides information and support to LGBTQ+ young people. Trained counselors are available for call, text, and chat 24/7.

Trans LifeLine 
1-877-565-8860 | Website
Peer support phone service run by transgender people for transgender individuals and/or questioning peers.

The Gay, Lesbian, Bisexual and Transgender National Hotline (Adult)
Provides telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States.

The Gay, Lesbian, Bisexual and Transgender National Youth Talkline
Youth peer provides telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States.

Rental & Utility Assistance

Rent Help NM
Visit website
Rent Help NM administers an emergency rental assistance program to New Mexicans needing assistance with rent, mortgage, and/or utility payments. For details on how to apply please visit Rent Help NM.

Health & Social Service Centers
Visit website
Rental assistance is available through the City’s Health & Social Services Centers. Please call your nearest center for more details on how to apply and visit here.

  • Alamosa Health & Social Service Center - (505) 836-8800
  • Los Griegos Health & Social Service Center - (505) 761-4050
  • John Marshall Health & Social Service Center - (505) 848-1345
  • East Central Health & Social Service Center - (505) 767-5700

Help NM
505-265-3717 | Website
HELPNM is providing housing assistance to individuals and families who are experiencing immediate housing stabilization needs. Assistance may include assistance with rental application fees, security deposits, last month’s rent, utility deposits, utility payments, moving costs, and/or rental arrears payments for up to six months. Please call or visit Help NM’s website for details on how to apply.

PNM Good Neighbor Fund
Visit website
Need help paying your past due electric bill? The PNM Good Neighbor Fund may be able to help cover part or all of a past-due PNM bill. Applicants must be income-eligible with proof of a qualified emergency situation that occurred within the last six months that has caused an unexpected loss in household income. For details on how to apply please go here.

Low Income Home Energy Assistance Program (LIHEAP)
Visit website
The LIHEAP program aids in managing costs associated with home energy bills, energy crises, weatherization and energy-related minor home repairs. To apply please visit here. For more information on the LIHEAP program please call 800-283-4465.

Salvation Army
505-765-5395, ext. 2 (Family Services) | Visit website
Salvation Army, 4301 Bryn Mawr Dr. NE can provide help once a year with an unpaid gas bill. Please call ahead for details on how to apply.

505-842-6491 | Website
Are you a homeowner in need of assistance paying your water bill? The Storehouse can help homeowners through the Low-Income Water and Solid Waste Credit.

Rio Grande Food Project
505-832-3778 | Website
Are you a renter in need of assistance paying your water bill? The Storehouse can help homeowners through the Low-Income Water and Solid Waste Credit.

Senior Services

Department of Senior Affairs
505-764-6400 | Website
Provides support to seniors age 50+ with transportation, meal deliveries, care coordination, and connection to other supports.

Seniors & Individuals with Disabilities

NM Ageing and Long-term Services - Ageing and Disability Resource Center
1-800-432-2080 | Website
The ADRC can assist individuals with disabilities and/or their caregivers to find support and resources for independent living. Services include connection to case management, in-home caregivers, Medicaid/Medicare, prescriptions, medication support and more. Please visit their website or call ADRC for more information about their services.

Employment Resources

Resume Builder

800-301-9082 | Website
Offers a free resume building tool with resources for those experiencing homelessness.


Albuquerque Safe House
505-247-4219 | Website
Provides support to individuals who have experienced intimate partner violence. Services include emergency shelter, case management, therapy, safety planning, enrichment classes, and more!

Haven House
505-896-4869 | Website
Provides shelter and support to individuals fleeing from domestic and sexual violence. Services include support groups, criminal justice and legal advocacy, support with protection orders, and education and advocacy on dating violence, trafficking, and stalking.

Westside Emergency Housing Center
Information and Message Line 505-839- 9193
24/7 emergency shelter available to men and women experiencing homelessness in Albuquerque. Please visit this link to view drop off and pick locations.

Heading Home Albuquerque Opportunity Center
505-344-4340 | Website
Overnight emergency shelter for men (for up to 30 nights). Please call to check for bed availability and make a bed reservation

Casa Q
505-872-2099 | Website
Referral based housing and advocacy  services for LGBTQ+ youth and allies ages 14-17 who are at risk or experiencing homelessness. Please visit their website to view and download their referral form

505-938-1060 | Website
Provides emergency shelter 24/7 for youth ages 11-17. Clinical and care coordination services, life skills development, and assistance in arranging safe long-term housing options are available to youth.

Good Shepard Center
505-243-2527 | Website
Overnight shelter for men (from 6:00pm-7:00am). Other services include housing reestablishment and substance use recovery programs.

Barrett House
505-243-4887 | Website
Provides emergency shelter and support services to women and children experiencing homelessness

Joy Junction
505-877-6967 | Website
Provides shelter to women, men, and children 24/7. Other services include meals, clothing, and transportation to the shelter.

"This apartment has brought so much joy and love and memories and care and comfort and safety. The list goes on. I don’t know what I would do without this program, I’ve been able to connect with my children and nieces and nephews in a way that I would never if I was in the position that I was in before. I mean, this has open so many doors and opportunities and joy and happiness I can't really thank you all enough from the bottom of our heart.”

-Program Participant